Privacy
At Ozous.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By accessing or using Ozous.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
A. Personal Information:
When you register, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (collected securely via third-party payment gateways)
B. Non-Personal Information:
We may also collect non-identifiable data such as:
- Browser type and version
- IP address and location
- Device information
- Pages visited, time spent, and usage statistics
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To send order updates, invoices, and service-related notifications.
- To provide customer support and resolve queries.
- To improve our website, products, and services.
- To send promotional offers and updates (only with your consent).
- To comply with legal obligations or prevent fraudulent activity.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
However, we may share your information with:
- Service Providers (like payment gateways, shipping partners, or marketing platforms) to fulfil orders and improve services.
- Legal Authorities, if required by law or to protect our legal rights.
All our partners and service providers are bound by confidentiality and data protection obligations.
4. Data Security
We take your data security seriously.
- All payment transactions are processed through secure SSL-encrypted connections.
- We adopt reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure.
However, please note that no method of online transmission is 100% secure, and Ozous.com cannot guarantee absolute data security.
5. Cookies
Ozous.com uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and cart items
- Analyze website traffic and usage
- Provide personalized recommendations
You may disable cookies in your browser settings, but some site features may not function properly as a result.
6. Data Retention
We retain your personal data only as long as necessary:
- To fulfil the purposes for which it was collected
- To comply with legal, accounting, or reporting requirements
You may request deletion of your account or personal information anytime by contacting us.
7. Your Rights
You have the right to:
- Access and update your personal data
- Request deletion of your data (subject to legal obligations)
- Opt-out of promotional emails at any time
- Withdraw consent for data processing (where applicable)
Please send such requests to ozous.print@gmail.com with subject “Data Request”.
8. Third-Party Links
Our website may contain links to third-party websites.
Ozous.com is not responsible for the privacy practices or content of those sites.
We encourage users to review the privacy policy of any third-party website they visit.
9. Policy Updates
Ozous.com reserves the right to modify or update this Privacy Policy at any time without prior notice.
All changes will be posted on this page with the updated effective date. Continued use of the site after updates implies acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:
ozous.print@gmail.com
+91 7229 910 910
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM